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System Libraries for Windows 8 10 years 10 months ago #4992

  • Aleksandar
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EDIT: Windows 7 is the latest version of Windows that support installation of DirectX from web installer.

Do not try to install DirectX End-User Runtime on Windows 8 and Windows 8.1 using web installer. Installation of this package will fail on those systems.

You need to use offline isntaller that you can find here: www.microsoft.com/download/en/details.aspx?id=8109

It would probably should be good idea to update this wiki page www.pilotlogic.com/sitejoom/index.php/99...all-system-libraries

p.s. I am sorry I made confusion with previous version of this post that I sent few minutes ago.

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Last edit: by Aleksandar. Reason: adding more information and proper link for dl

System Libraries for Windows 8 10 years 10 months ago #4993

  • Sternas Stefanos
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Thanks Sir
we update the wiki page
PilotLogic Architect and Core Programmer

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System Libraries for Windows 8 10 years 10 months ago #4994

  • Aleksandar
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sternas wrote: Thanks Sir
we update the wiki page


If you try to run web installer from www.microsoft.com/download/en/details.aspx?id=35 on Windows 8.1, it will fail with message like "An internal system error has occurred" and a reference to check DXError and DirectX log files.

I installed 8.1 x64 in new VM last night, update it and then started web installer. I almost always use offline installer so I never before experienced what I just described.

There are more posts about this problem on the net, like this one for example: forums.majorgeeks.com/showthread.php?t=264612

I think it might be good to remove web installer link from wiki for Windows 8.

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System Libraries for Windows 8 10 years 10 months ago #4995

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My opinion is that MS support will solve this problem.

Ps: We test web installer with "Run as Administrator" without problem (clean Win 8.1 Pro 64bits)
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Last edit: by Sternas Stefanos.

System Libraries for Windows 8 10 years 10 months ago #4997

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sternas wrote: My opinion is that MS support will solve this problem.

Ps: We test web installer with "Run as Administrator" without problem (clean Win 8.1 Pro 64bits)


EDIT: After reading your post I tough that there was no elevation popup displayed and that I missed that, so I restored clean snapshot and tried again.

Installation of web installer is not possible here. I tried both with "Run as Administrator" and with click on OK on UAC prompt. Results are same.

One important question: Have you updated your windows before running this installation? My clean snapshot is made after activation and update, but before made of any other software.

This is message that I'm getting:
---------------------------
DirectX Setup
---------------------------
An internal system error occurred.
Please refer to DXError.log and DirectX.log in your Windows folder to determine problem.
---------------------------
OK   
---------------------------

DXError.log contain few similar reports for every try I made. All looks like this:
--------------------
[01/10/14 00:06:00] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine

    Sections are not initialized.

--------------------
[01/10/14 00:06:00] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc

    CDXWSetup::InitInstallEngine() failed.

DirectX.log have this:
01/10/14 00:05:54: DXWSetup: ***** DXWSETUP *****
01/10/14 00:05:54: DXWSetup: WinMain()
01/10/14 00:05:54: DXWSetup: IsIA64(): not IA64.
01/10/14 00:05:54: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup.dll
01/10/14 00:05:54: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup.dll
01/10/14 00:05:54: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup32.dll
01/10/14 00:05:54: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup32.dll
01/10/14 00:05:54: DXWSetup: GetDXVersion(): Unable to get RC string from registry.
01/10/14 00:05:54: DXWSetup: DirectX Version: 4.09.00.0904.00
01/10/14 00:05:54: DXWSetup: Setup Version: 4.09.00.0904.00
01/10/14 00:05:54: DXWSetup: A newer version of DirectX have been installed already.
01/10/14 00:06:00: DXWSetup: CDXWSetup::CDXWSetup()
01/10/14 00:06:00: DXWSetup: CDXWSetup::DownloadDXUpdate()
01/10/14 00:06:00: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x0
01/10/14 00:06:00: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
01/10/14 00:06:00: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x0
01/10/14 00:06:00: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
01/10/14 00:06:00: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup%
01/10/14 00:06:00: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0
01/10/14 00:06:00: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x0
01/10/14 00:06:00: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x0
01/10/14 00:06:00: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
01/10/14 00:06:00: DXWSetup: WM_APP_DOWNLOADDXUPDATE
01/10/14 00:06:00: DXWSetup: CDXWSetup::InitInstallEngine()
01/10/14 00:06:00: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
01/10/14 00:06:00: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
01/10/14 00:06:00: DXWSetup: WM_APP_ENDDOWNLOAD
01/10/14 00:06:21: DXWSetup: CDXWSetup::~CDXWSetup()
01/10/14 00:06:23: DXWSetup: CreatePropertySheet() returns -9.
01/10/14 00:06:23: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup.dll.
01/10/14 00:06:23: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup32.dll.

I guess that this log entry have something to do with a problem:
01/10/14 00:05:54: DXWSetup: A newer version of DirectX have been installed already.

I will try to investigate little more.

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Last edit: by Aleksandar.

System Libraries for Windows 8 10 years 10 months ago #4998

  • Aleksandar
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sternas wrote: Ps: We test web installer with "Run as Administrator" without problem (clean Win 8.1 Pro 64bits)


I did few more tests as I promised.

Web installer on my Windows 8.1 works only if I run it in Windows XP compatibility mode.

I tried Windows 8, Windows 7 and Vista compatibility modes, but it fails with any of them.

Most confusing thing is that it works just fine on your system. :unsure:

If you click on Save All Information in DXDiag you will get more detail info about your OS then it is displayed on DXDiag page itself.

System info from DXDiag
------------------
System Information
------------------
Time of this report: 1/10/2014, 01:24:12
   Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505)
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
     DxDiag Version: 6.03.9600.16384 64bit Unicode

What you have? :huh:

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System Libraries for Windows 8 10 years 10 months ago #4999

  • Sternas Stefanos
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No problem Sir
and a test of pl_ORCA on 64bit (new!!!)
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The following user(s) said Thank You: Miquel Matas

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Last edit: by Sternas Stefanos.

System Libraries for Windows 8 10 years 10 months ago #5000

  • Miquel Matas
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I'm glad to see ORCA running in 64bits!

Waiting for next release?

Soon?


Cheers,

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Last edit: by Miquel Matas.

System Libraries for Windows 8 10 years 10 months ago #5001

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Yes Sir
but first we must solve some problems....
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Last edit: by Sternas Stefanos.

System Libraries for Windows 8 10 years 10 months ago #5002

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do not worry. take your time.

cheers,

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