sternas wrote: My opinion is that MS support will solve this problem.
Ps: We test web installer with "Run as Administrator" without problem (clean Win 8.1 Pro 64bits)
EDIT: After reading your post I tough that there was no elevation popup displayed and that I missed that, so I restored clean snapshot and tried again.
Installation of web installer is not possible here. I tried both with "Run as Administrator" and with click on OK on UAC prompt. Results are same.
One important question: Have you updated your windows before running this installation? My clean snapshot is made after activation and update, but before made of any other software.
This is message that I'm getting:
---------------------------
DirectX Setup
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An internal system error occurred.
Please refer to DXError.log and DirectX.log in your Windows folder to determine problem.
---------------------------
OK
---------------------------
DXError.log contain few similar reports for every try I made. All looks like this:
--------------------
[01/10/14 00:06:00] module: DXWSetup(Mar 30 2011), file: dxwsetup.cpp, line: 229, function: CDXWSetup::InitInstallEngine
Sections are not initialized.
--------------------
[01/10/14 00:06:00] module: DXWSetup(Mar 30 2011), file: psheets.cpp, line: 705, function: PreinstDlgProc
CDXWSetup::InitInstallEngine() failed.
DirectX.log have this:
01/10/14 00:05:54: DXWSetup: ***** DXWSETUP *****
01/10/14 00:05:54: DXWSetup: WinMain()
01/10/14 00:05:54: DXWSetup: IsIA64(): not IA64.
01/10/14 00:05:54: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup.dll
01/10/14 00:05:54: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup.dll
01/10/14 00:05:54: DXWSetup: Unable to get Version on target file C:\Windows\system32\directx\websetup\dsetup32.dll
01/10/14 00:05:54: DXWSetup: Installed file C:\Windows\system32\directx\websetup\dsetup32.dll
01/10/14 00:05:54: DXWSetup: GetDXVersion(): Unable to get RC string from registry.
01/10/14 00:05:54: DXWSetup: DirectX Version: 4.09.00.0904.00
01/10/14 00:05:54: DXWSetup: Setup Version: 4.09.00.0904.00
01/10/14 00:05:54: DXWSetup: A newer version of DirectX have been installed already.
01/10/14 00:06:00: DXWSetup: CDXWSetup::CDXWSetup()
01/10/14 00:06:00: DXWSetup: CDXWSetup::DownloadDXUpdate()
01/10/14 00:06:00: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1, SubStatus = 0x0
01/10/14 00:06:00: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
01/10/14 00:06:00: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2, SubStatus = 0x0
01/10/14 00:06:00: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
01/10/14 00:06:00: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81, InstallSize = 0, str = %DirectX_Setup%
01/10/14 00:06:00: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0
01/10/14 00:06:00: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0, Phase = 9, str = %DirectX_Setup%, status = 0x0
01/10/14 00:06:00: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status = 0x0
01/10/14 00:06:00: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3, SubStatus = 0x0
01/10/14 00:06:00: DXWSetup: WM_APP_DOWNLOADDXUPDATE
01/10/14 00:06:00: DXWSetup: CDXWSetup::InitInstallEngine()
01/10/14 00:06:00: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are not initialized.
01/10/14 00:06:00: DXWSetup: PreinstDlgProc(): CDXWSetup::InitInstallEngine() failed.
01/10/14 00:06:00: DXWSetup: WM_APP_ENDDOWNLOAD
01/10/14 00:06:21: DXWSetup: CDXWSetup::~CDXWSetup()
01/10/14 00:06:23: DXWSetup: CreatePropertySheet() returns -9.
01/10/14 00:06:23: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup.dll.
01/10/14 00:06:23: DXWSetup: Deleted file C:\Windows\system32\directx\websetup\dsetup32.dll.
I guess that this log entry have something to do with a problem:
01/10/14 00:05:54: DXWSetup: A newer version of DirectX have been installed already.
I will try to investigate little more.